Customer Contact (CSTCONTACT)

Can be accessed by:

1. Menu 6210, 5, 1 on Contact Information

2. Menu 6640, OwnerDT Shortcut

3. Menu 6920, Option 20

From here you can view, add, change or delete contacts for this customer account.

To add a new contact

Enter a “1” in the OPTION field and proceed to enter the data across the columns. Use the F4 lookup function to pick the appropriate TYPE for this contact. A single contact can have up to 4 different contact TYPES. Press the ENTER key when finished entering the new contact information.

To change a contact

Enter a “2” in the OPTION field and proceed to change the necessary data. Use the F4 lookup function to pick the appropriate TYPE(s) for this contact. Press the ENTER key when finished changing the contact information.

To delete a contact

Enter a “4” in the OPTION field and press the ENTER key. Your contact will be immediately deleted.

F4-contact type lookup

This will list all the different codes for contact type. Each individual contact can have up to 4 types if necessary. Choose from the codes available and enter on the previous screen.